Conditions for Return & Exchange
1) The item is delivered in a damaged condition, is past its expiry date, or the wrong item is delivered;
2) The item must be returned within 3 days from the date of purchase/ delivery; and
3) The item must be unused, tags not tampered with, and must be in the original brand packaging (if applicable).
4) No refund shall be given if the exchanged item is of a lower value.
Refunds
1) Free items given as part of a promotion enjoyed by the User cannot be returned for refund or exchange.
2) Exchange is not applicable for online orders, unless the Conditions specified herein are met.